The site is the property of Sabrina Trefle in its entirety, as well as all the rights pertaining to it. Any reproduction, complete or partial, is systematically subjected to the authorization of the owners. However, hypertext links to the site are authorized without specific requests.
Art.1 : Acceptance of the conditions of sale
Sabrina Trefle undertakes as a merchant to comply with the obligations under these terms and conditions.
These general conditions are subject to change. In this case, the applicable conditions will be those in force on this site on the date of the order.
Art. 2: Confirmation of order and conclusion of contract
The order will be considered effective upon receipt of payment by credit card, check, by bank transfer to the order of Sabrina Trefle, by cash or Pay pal compensable in a French bank corresponding to the amount of the order.
The products are reserved for 8 days. Without receipt of the check within this period, the order is considered cancelled.
Sabrina Trefle confirms acceptance of the order to the customer at the email address provided by the customer. The order can only be questioned in the cases restrictively provided for in the articles « right of retraction » (art. 6) and « out-of-stock condition » (art. 8).
Sabrina Trefle recommends that the customer keep a reliable paper or computer record of the data relating to his order (in this case, the emails exchanged to place and finalise the order). The customer must verify the completeness and conformity of the information that he provides to Sabrina Trefle, which cannot be held responsible for any input errors and the consequences in terms of errors or late delivery. In this case, the customer will be responsible for the forwarding costs.
Art. 3: Prices
Prices are expressed in euros excluding tax (VAT not applicable, in accordance with Article 293B of the French General Tax Code). They do not include delivery charges.
Art. 4 : Deliveries
The products are delivered to the address indicated by the buyer when ordering.
Delivery times are, as an indication, from 3 to 15 days depending on the products, from receipt of payment.
Sabrina Trefle has chosen La Poste for sending parcels in the best conditions. It could not be held responsible for any damage caused during the postal routing, nor for the delay of delivery due to the possible failures of the postal services.
The shipping costs include the cost of shipping on French territory as well as the cost of packaging.
Art. 5: Payment of the order
The payment is made at the validation of the order, by check or by transfer in the name of Sabrina Trefle.
Sabrina Trefle also offers payment by email via Paypal, thus guaranteeing all the security of a reliable online payment.
Sabrina Trefle only sends the order after receipt of payment. The simple delivery of a payment voucher does not constitute payment. If payment is not made in full, Sabrina Trefle will be entitled to demand the immediate return of the material delivered. Any costs that may be incurred for this return will be borne by the customer.
It is also possible to send the goods on a cash on delivery basis, the costs incurred being borne by the customer, at the current rates of La Poste.
Sabrina Trefle reserves the right to cancel any order from a client with whom there is a dispute concerning the payment of a previous order.
Art. 6: Right of withdrawal
In the context of distance selling, according to article L121-16 of the Consumer Code, the customer has a period of 7 clear days from the delivery of his order to exercise his right of withdrawal without having to justify his reasons or pay a penalty. The customer must imperatively, at his own expense, return the new article in its original packaging.
If this period expires on a Saturday, Sunday or a public holiday or day off, it is extended to the next working day.
In all cases, the return is at the customer’s risk.
Sabrina Trefle recommends that the products be returned by Colissimo with an additional insurance policy guaranteeing, if necessary, compensation for the products up to their real market value in the event of spoliation or loss of these goods.
Within a maximum period of 30 days from receipt of the returned product, the customer will be sent a credit note for the sum paid that can be used within three months of receipt.
The customer’s attention is drawn to the fact that the right of retraction is not applicable to sales of products personalised at his request insofar as clearly personalised articles cannot be returned.
Art. 7: Presentation of products on the Internet
There may be some differences in the appreciation of the products presented on the Sabrina Trefle site and the final product delivered to the buyer. These differences are only related to the shades of colour or the rendering of the reliefs: it is impossible to faithfully represent the characteristics of each model on the computer screen.
Art. 8: Force majeure
Neither party will have failed in its contractual obligations to the extent that their execution is delayed, hindered or prevented by a fortuitous event or force majeure.
Will be considered as fortuitous event or force majeure any fact or external circumstance of the parties, unforeseeable, inevitable, independent of their will and which cannot be prevented by them.
Explicitly, are considered as force majeure or fortuitous event: the blocking of means of transport or supply, earthquake, fire, storm, flood, lightning; the stoppage of communication networks or difficulties specific to telecommunication networks external to the parties.
Any order placed by e-mail, mail or telephone (under request) is valid for full and total acceptance of the general conditions of sale.